Qatar Airways Introduces Sama: The First AI Travel Agent in the Industry
Qatar Airways launches Sama, an AI-powered conversational booking experience, transforming how travelers book flights with natural dialogue.

Revolutionizing Airline Booking with AI
Qatar Airways isn’t just flying high in the skies—they’re soaring into the future with Sama, their AI-powered booking buddy. Imagine chatting with a friend who knows all the best flight deals and can book your trip while you talk. That’s Sama for you, making travel planning as easy as ordering coffee.
How Sama Works
Remember Sama from Qatar Airways’ virtual reality escapades? Well, she’s back, and this time, she’s ditched the VR headset for something even cooler. Instead of wrestling with those tedious online forms, you can just tell Sama what you’re thinking—whether it’s ‘I need to escape to Bali next month’ or ‘I’m traveling with my cat, Mr. Whiskers.’ She’ll figure out the rest, offering suggestions that actually make sense for you. It’s like having a travel genie, minus the lamp.
Benefits for Travelers
Let’s be honest, booking flights can be a nightmare. But with Sama, it’s more like a pleasant daydream. She walks you through the process, tweaking options on the fly (pun intended) to find what suits you best. It’s Qatar Airways’ way of saying, ‘We get you,’ blending cutting-edge tech with that personal touch we all crave.
Sama’s Role Beyond Booking
Sama’s not just about getting you from A to B. She’s also your go-to gal for travel inspo on Instagram (@SamaOnTheMove), where she spills the tea on hidden gems and pro tips. It’s this mix of tech savvy and genuine connection that’s redefining how we engage with travel brands. Who knew an AI could feel so human?