Joom - AI Gadgets & Smart Home Devices

Joom isn’t your average marketplace—it feels like a gadget bazaar in your pocket. Headquartered in Lisbon, but for U.S. shoppers the magic happens in fulfillment centers near LA and Chicago. I’ve tested their “last-mile” myself, and it usually snaps into place within a few days of leaving the U.S. hub.

Delivery Times

Orders from China list 15–45 days transit, yet most packages land in about 20–25 days. Once an item switches to the U.S. fulfillment network, expect a swift 3–7 business days—like clockwork.

Customer Feedback

What People Love

• Crazy-good prices—you’ll find deals that make you do a double-take.
• Free shipping and returns are as simple as a click—no loopholes.
• Support via in-app chat actually solves problems, fast.
• The app’s “you might also like” suggestions feel uncannily spot-on.

What People Don’t

• International shipping can test your patience if it ships direct from Asia.
• Sometimes the photos oversell—the product might look sharper IRL.
• Tracking disappears mid-route when handed off between carriers.
• Customs delays can sneak up during holidays.